What you should know
We give people their lives back — lives often put on hold by chronic neck or back pain. We offer a state-of-the-art setting, with a highly trained medical team dedicated to providing exceptional care. And we specialize in a safer and effective alternative to traditional open back surgery.^ Our patient-friendly surgical choices spare muscle tissue, minimize recovery time and maximize results.
An alternative to traditional surgery
Our approach is minimally invasive. And our results provide maximum relief. Our highly trained surgeons precisely remove material compressing a nerve, with state-of-the-art medical devices and procedures approved by the U.S. Food and Drug Administration. Other times, they insert an implant to stabilize the spine.
- Traditional surgeries, often known as “open back” procedures are shown to lead to higher infection rates, longer recovery times and lengthy hospital stays.
- Because we focus on a minimally invasive approach, in an outpatient setting, our patients pay less and get well faster compared to traditional surgeries.^
- We’re the world leader in minimally invasive spine surgery. And though we use advanced technology, our techniques are safer and effective.^
Laser Spine Institute is headquartered in Tampa, Florida, but our reach spans six states with seven state-of-the-art surgery centers located in Scottsdale, Arizona; Philadelphia; Oklahoma City; Cleveland; St. Louis and Cincinnati. Since 2005, we’ve helped more than 75,000 patients find relief from chronic neck and back pain by providing the highest level of patient-centered care.
When you think about Laser Spine Institute, consider how we’re becoming a benchmark for the way health care is supposed to be practiced. We give you faster recovery times with our minimally invasive spine procedures, but we also do something more — see to your comfort, safety and well-being as we focus on getting your life back.
Better outcomes mean satisfied patients
How do you know our procedures are a safer option? One of the best ways to tell is to read what other doctors — our peers — the experts who’ve reviewed our work, say about us.
Some of the most well-respected news outlets and medical journals have studied and published pieces on the safety of minimally invasive spine surgery, including stabilizations (also known as fusions), in an outpatient setting like the ones found at Laser Spine Institute. Articles in the Journal of Neurosurgery, Spine, The Spine Journal, BMC Surgery and Becker’s ASC Review are just a few of the outlets who have covered the topic.
And the peer-reviewed Journal of Orthopaedics and Journal of Spine are two of many published studies on the effectiveness and low complication rates of surgeries performed specifically at Laser Spine Institute, judging them as safer and an effective alternative to those performed in a hospital setting.
Our infection rate for all procedures is significantly lower than the national hospital average (0.49 percent vs. up to 16 percent).^ Why is this important to you? Infections lead to more medical complications, longer treatments and additional costs. The five most costly types of hospital-acquired infections cost the nation $9.8 billion annually.
Quality care that’s accredited
Educating our patients about the procedures we perform is a big part of our commitment to provide the highest level of care. Throughout the year, Laser Spine Institute hosts dozens of medical seminars and offers patients the latest information on our conditions within thousands of web pages. As a result of this commitment to quality, the Accreditation Association for Ambulatory Health Care (AAAHC) has repeatedly recognized Laser Spine Institute’s surgery centers as providers of the highest level of patient care. The AAAHC is the leader in developing the standards designed to advance and promote patient safety, quality care and value for ambulatory surgery centers, or ASCs. This is measured through a variety of avenues including, peer-based accreditation processes, education and research.
These guidelines exceed those required by any state, and Laser Spine Institute welcomes this heightened level of excellence to maintain our status as the leader in minimally invasive spine surgery. Laser Spine Institute’s accreditation certificates are widely recognized symbols that the facilities measure up to nationally recognized AAAHC standards and that we have demonstrated our commitment to providing superior ambulatory care.
Working with insurers, counseling on costs
Understanding your options — when it comes to insurance coverage and costs, nothing’s more important. That’s why Laser Spine Institute works closely with our patients to help them do just that.
Because each policy presents differing deductibles, copayments and rates, your insurance coverage can vary greatly. As a result, your maximum financial responsibility will be determined by your individual health insurance coverage. Since Laser Spine Institute is an out-of-network provider, coverage of our procedures is dependent on many factors. In some instances, there is an upfront cost, which can fluctuate depending on your insurance policy.
- For example, Laser Spine Institute is contracted with Medicare for all services except the facility fee. Because our facility is not covered by Medicare, this facility fee covers only your surgery center services. So the fee we collect from you at our facility depends on your insurance carrier.
- It’s the job of our compassionate Spine Care Consultants to discuss these issues with you in advance so that you understand your options — including the financial plans available to assist patients.
- The good news is, you’ll find that out-of-pocket costs are generally less than conventional spine surgery. In fact, Laser Spine Institute’s outpatient decompression procedures typically cost less than half of the average cost of inpatient fusion surgery.
To put it in perspective, the average out-of-pocket cost for most of our patients is about $5,000, though patients without insurance could pay up to $22,500. Also, the cost of surgery for patients who have minimally invasive stabilization may be more due to the costs of hardware. We encourage all patients to connect with one of our caring team members so we can provide you with all the information you need to make an informed decision since costs vary based on your individual insurance coverage.
Laser Spine Institute complaints
Whether you’ve heard or read allegations about us, understanding the broader context of any Laser Spine Institute lawsuit is important. No matter the region, specialty or industry, litigation is a lot more common than you may even realize, especially in the health care industry.
At Laser Spine Institute, we measure success by listening to the people who inspire us the most — our patients. And we’re pleased to report we have a patient satisfaction score of 96.^ While we’re aware that Laser Spine Institute complaints and negative Laser Spine Institute reviews do exist online, we also know that the overwhelming majority of patients are satisfied with their outcomes when having minimally invasive spine surgery with us. In fact, many of our patients have written about their positive experiences.